Visitor data collected by Fort Hill Natural Gas Authority
When you access our web pages, the client information and the
essential and nonessential technical information listed below is
automatically collected - we refer to those categories collectively
as "access" information. No other information is collected through
the Fort Hill Natural Gas Authority web site except when you
deliberately decide to send it to us (for example, by clicking on a
link to send us an e-mail).The information you might choose to send
us is listed below as"optional information."
Automatically collected access information
- Client information: the Internet domain and Internet address of
the computer you are using.
- Essential technical information: identification of the page or
service you are requesting, type of browser and operating system
you are using; and the date and time of access.
- Nonessential technical information: the Internet address of the
website from which you linked directly to our web site, and
the"cookie information" described below.
Optional information
- When you send us an e-mail: your name, e-mail address, and the
content of your e-mail.
- When you complete online forms: all the data you choose to fill
in or confirm.
The way we use information
Client information is used to route the requested web page to
your computer for viewing. In theory, the requested web page and
the routing information could be discerned by other entities
involved in transmitting the requested page to you. We do not
control the privacy practices of those entities. Essential and
nonessential technical information helps us respond to your request
in an appropriate format (or in a personalized manner) and helps us
plan website improvements. Optional information enables us to
provide services or information tailored more specifically to your
needs or to forward your message or inquiry to another entity that
is better able to do so, and also allows us to plan website
improvements.
We may keep client information from our systems indefinitely
after the web page is transmitted, but we do not try to obtain any
information to link it to the individuals who browse our web site.
However, on rare occasions when a "hacker" attempts to breach
computer security, logs of access information are retained to
permit a security investigation and in such cases may be forwarded
together with any other relevant information in our possession to
law enforcement agencies.
We use information you provide about yourself only to complete
your specific request. We do not share this information with
outside parties except to the extent necessary to complete that
request. Similarly, we use the information you provide about
someone else when making a request only to complete that
request.Again, we do not share this information with outside
parties except to the extent necessary to complete that
request.
We generally use return e-mail addresses only to answer
thee-mail we receive. Such addresses are generally not used for any
other purpose.
Finally, we never use or share the personally identifiable
information provided to us online in ways unrelated to the ones
described above without a clear notice on the particular site and
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
Use of cookies
The Fort Hill Natural Gas Authority website uses "cookies," a
small data file transferred by a website to your computer's hard
drive. We send cookies when you surf http://www.fhnga.com/, respond
to online surveys or polls, or request information. Accepting the
cookies used on our site does not give us access to your Personally
Identifiable Information, but we can use the cookies to identify
your computer. The aggregate information collected permits us to
analyze traffic patterns on our site. This can enable us over time
to provide you with a better experience by improving the content
and making it easier to use.
Providing information is your choice
There is no legal requirement for you to provide any information
at our website However, our website will not work without routing
information and the essential technical information. Failure of
your browser to provide nonessential technical information will not
prevent your use of our website but may prevent certain features
from working. For any optional information that is requested at the
website, failure to provide the requested information will mean
that the particular feature or service associated with that part of
the web page may not be available to you.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and
ensure the correct use of information, we have put in place
appropriate physical, electronic, and managerial procedures to
safeguard and secure the information we collect online, consistent
with the policies of Fort Hill Natural Gas Authority and with the
laws and regulations of the United States of America.
How to contact us
Should you have other questions or concerns about our privacy
policies and practices please send us an e-mail
atCustomer.Service@fhnga.com.
